I - Before making a reservation
1. To get the best price

Our rooms tend to fill up quite fast every month and to ensure you don’t miss out, we encourage early bookings. Here are our promotions:

  • Early bookings: We offer an 10% discount for bookings made 1 month in advance.
  • For big group: If your booking is for 10 people or more, you’ll receive a 15% discount.
  • Low-season bookings: From May to September, which is considered the low tourist season in Vietnam, we delight our customers with a 15% discount on every booking. Please note, this offer cannot be combined with the early booking discount.
  • For tour packages: If you package our cruise with additional services like hotel stays, Ninh Binh, Sapa tours, and more, you’ll get a 10% discount on the total booking amount.

Important notes:

We guarantee that our prices remain consistent. Upholding transparency and fairness, we never overcharge our customers.

2. How to choose your room
3. How to book
  • To receive an offer, send us your request: Click here
  • Book instantly from your website: RESERVATION 
  • Email us: info@hermescruise.com 
II - When your reservation is confirmed

Once you make a 50% deposit, we’ll email you a booking confirmation.

Next, please share everyone’s personal details with us.

1. Passports

We need the following details for registration with the Halong government:

  • Full name
  • Date of birth
  • Nationality
  • Passport number
  • Expiry date of passport

Ensure the information is correct. Feel free to send photos of your passports instead.

2. Special requests

Also, let us know if:

  • You have any food allergies or follow a special diet (e.g., vegan, vegetarian).
  • You’re celebrating a special occasion (birthday, honeymoon, wedding anniversary).

3. Pick-up time

We’ll reach out again the day before your cruise to confirm your pick-up time.

4. Advised things to bring:

  • Swimwear for kayaking and swimming
  • Waterproof bag for smartphone
  • Sunscreen, hat, sunglasses
  • Flipflops & sneakers
  • Passport (or a copy) / ID card / Citizen ID / Birth certificate (for people without IDcard)
III - When your cruise ends

Please don’t forget to bring all your luggage when you check-out. Sometimes our customers forget their belongings, and it’s difficult for us to return them because they’re leaving Vietnam soon.


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